Terms of Service

Last updated: October 31, 2024

1. Acceptance of Terms

By accessing and using Glowing Legacy ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

2. Service Description

Glowing Legacy provides a platform for creating, storing, and scheduling delivery of video messages and legacy content. Our services include:

  • Video recording and storage capabilities
  • Scheduled video message delivery
  • Recipient management and organization
  • E-commerce for legacy-related physical products
  • Digital vault for storing important documents

3. User Accounts

To use certain features of our Service, you must create an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Be responsible for all activities under your account
  • Not share your account with others

4. Content Ownership and License

Your Content: You retain all rights to the videos and content you create ("Your Content"). You grant us a limited license to:

  • Store and process Your Content
  • Deliver Your Content to designated recipients
  • Create backups and ensure service reliability
  • Display Your Content to you within the Service

We will never sell, share, or use Your Content for any purpose other than providing our Service.

5. Acceptable Use

You agree NOT to:

  • Upload illegal, harmful, or offensive content
  • Violate any laws or regulations
  • Infringe on intellectual property rights
  • Harass, threaten, or harm others
  • Spam or send unsolicited communications
  • Attempt to breach our security measures
  • Use the Service for commercial purposes without permission

6. Payment and Subscriptions

Pricing: Subscription and service fees are listed on our pricing page. Prices may change with notice.

Billing: By providing payment information, you authorize us to charge your payment method for applicable fees.

Refunds: Refund policies are available on request. Contact billing@glowinglegacy.com for refund inquiries.

Cancellation: You may cancel your subscription at any time. Access continues until the end of your billing period.

7. Video Delivery

We will make reasonable efforts to deliver your videos on scheduled dates. However:

  • Delivery is subject to recipient contact information accuracy
  • Technical issues may cause delays
  • You are responsible for verifying recipient information
  • We cannot guarantee delivery if recipients block or refuse communications

8. Data Backup and Storage

While we maintain regular backups, you should:

  • Keep personal copies of important videos
  • Regularly verify your content
  • Understand that no storage solution is 100% failsafe

9. Termination

We may suspend or terminate your account if you:

  • Violate these Terms
  • Engage in fraudulent activity
  • Fail to pay applicable fees
  • Upload prohibited content

Upon termination, you may request a download of Your Content within 30 days.

10. Disclaimers and Limitations

Service "As Is": The Service is provided "as is" without warranties of any kind.

No Liability: We are not liable for indirect, incidental, or consequential damages arising from your use of the Service.

Limitation: Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

11. Indemnification

You agree to indemnify and hold harmless Glowing Legacy from any claims arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Content you upload or share

12. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes via email or Service notification. Continued use after changes constitutes acceptance of the new Terms.

13. Governing Law

These Terms are governed by the laws of the United States. Any disputes shall be resolved in the courts of [Your Jurisdiction].

14. Contact Information

For questions about these Terms, please contact us:

By using Glowing Legacy, you agree to these Terms of Service and our Privacy Policy.